What could happen:
Risk the health, safety and comfort of customers and staff e.g. - Increased risk of sunburn and sunstroke
What could you do
Make sure you are aware of the health risks from heatwaves
Proceed to next step >Supply information on your website about bringing appropriate medication and sun protection
Review health and safety procedures and do a risk assessment to define your duty of care to both customers and staff
Proceed to next step >Ensure beach safety guidance is available to all visitors, as more people will visit the beach in hot weather
Proceed to next step >Review cooling and ventilation - around and within buildings (avoid use of air conditioning, as this will increase your carbon emissions) e.g. window shutters or tinted windows to keep out heat and glare; tiled/wood floor surfaces instead of carpet; paint external façade to increase reflectivity
Proceed to next step >Consider installing extra shade equipment to external windows (blinds, awnings etc.) and ensure shade is provided in outdoor areas. Planting trees is a good way of doing this, as it also helps to reduce flood risk by reducing water run-off
Proceed to next step >Identify new business opportunities to change use of premises in heatwave conditions or to attract a younger clientele (more likely to enjoy such weather than elderly people)
Consider supplying sun hats, parasols, sun cream, shades and sunglasses (locally made where possible!) to your visitors, or make sure they know where they can buy these.
Reconsider uniforms, work schedules, and conditions, especially for outdoor and kitchen staff.
Communicate with your staff and visitors. Advise them on how to keep cool, protect themselves from the sun and keep hydrated. Tell them about your health and safety policy and what you have done to protect them.
Checklist
The checklist guides you through a series of questions to help you assess your business’ preparedness and identify practical actions you can take. Go to Checklist
Top Tips
The most important things you can do to climate-proof your tourism business. Go to Top Tips
Case Studies
Forward-thinking businesses are already preparing for climate change. To find out how, read our case studies
- Climate South East,
- Climate Southwest,
- Tourism South East,
- South West Tourism Alliance
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